“Had a really good experience getting my passport. People are friendly and funny. Noli specifically. Everyone had a great attitude and a smile on their face. Very helpful with everything. This is how every post office should be. Thanks Noli for a great service and for the humor.”
“The post office in Newhall is one of the best ? A very friendly atmosphere each time I go which is several times a week. Always clean and stocked. While waiting for my turn I always hear how they help other customers with patience & detailed information. This has been my go to post office for about 6 years and not once have I encountered any issues. A+++++”
“The staff run to everything they do. They are fast and helpful. They know the rules of what you can send. When they do, they do not talk down to people. Amazing people who I hope give themselves a breather from time to time.”
“I am so surprised by all these negative reviews. For one, I have to say each postal worker I’ve ever interacted with has been the friendliest public workers I’ve met. I’ve only had to use the postal service only and can’t speak for the passport service area. There are plenty of parking, clean , short lines and I think one of the better looking ones. I’m located between two post offices and without a doubt, I go here , even if it’s out of my way. The other one is what I usually experience in the past… the usual, (long lines, not the cleanest, you’re treated like a number not a person ). As far as the postal rates, the workers have no control over that but can suggest alternatives.”
“You wouldn’t think finding someone to gift wrap a present—something so simple—would be such a challenge these days. I wasn’t looking to have something wrapped at the store I bought it from; I just needed a place that still offered gift wrapping as a service. Turns out, that’s becoming a dying industry.
Enter Saugus Drugs & Hallmark.
I called right when they opened at 9am to ask if they could help. Drove over by 10am, and thankfully it was quiet. They not only wrapped my wife’s birthday gift, but also found the right box for it. I think I paid maybe $5 or $6, and honestly, it felt like a steal for the care they put in.
The woman who helped me was incredibly attentive. She asked me multiple times if I liked how it looked, made small adjustments, and genuinely seemed to care that it came out just right.
It’s been a few weeks since, and I still find myself thinking about how much that simple act meant. Thoughtful service like that is rare these days—and worth writing about.”