The United States Postal Service location provides good customer service, with employees described as nice, friendly, patient, and helpful. The place is clean, lines are not long, and there is plenty of parking. Staff are noted for taking control to fully assist customers, including with packing. While the phone tree is criticized, the local branch and its employees receive strong praise for their supportive and effective service.
Joana was and Hanh where awesome and they helped quickly without delays. On EDDM projects thanks ladies!
May 2026
Been coming to Sylmar Post office for 25+years, love my post office and all the ladies especially Angie and Hahn are very helpful and great.
February 2026
I was missing my package, I called the post office Laura Zenon picked up the call, located the driver Wayne & hand delivered it to me. The quick action to remediate the issue what prompted me to leave a review. Thank you both!
