Quest Diagnostics offers COVID-19 antibody testing by appointment, along with routine blood and urine testing, pediatric specialty services, and wellness programs. The location is in the Valencia Town Center and operates by appointment for a fast and easy process. Reviews consistently highlight fantastic, professional, and friendly staff who provide great customer service. Specific phlebotomists are repeatedly praised for being gentle, careful, and making the blood draw quick and painless, with patients often barely feeling the puncture. The staff is noted for being helpful, pleasant, and informative, explaining the process and assisting with paperwork. A minor noted issue is that communication can sometimes be difficult due to masks and a loud door. Overall, patients report a very positive, above-average experience with top-notch, professional service.
I had a great experience at Quest Diagnostics! The lady who took my blood was so friendly and helpful. She was very gentle, explained the process, and worked quickly. Great customer service!!
June 2025
If you don't have an appt ...walk-in wait time is forever pointless cuz you might wait 4-5hrs only to be turned away. There has to be another provider that can process quest lab vouchers.
July 2024
Fast friendly and professional service, Sharon was awesome very informative and patient with me as I was looking for my paperwork, she was extremely careful and didn’t feel the poke at all, Sharon and quest gets 10 stars from me. Thank you for making this experience quick and painless
