“Make an appointment then your visit will be a piece of cake! Do be prepared to pay your out of pocket before your blood is drawn. I don't like that part, not because I don't want to pay-- I think it's shitty that Quest makes a Phlebotomist play the role of Receptionist, Phlebotomist, Insurance Verifier, and Biller.
Overall my experience at this location has been consistently great. I was in and out within 20 minutes of my appointment time. The Phlebotomist is the same one I have had the last couple of visits and she is very professional and kind. I will continue to visit this Quest location for my labs as long as I am living in the SCV area.”
“I unfortunately spend more time than I would like in medical facilities. It’s always nice when the experience can be light hearted. A little karaoke minute and zip wrap im done. Jaqui brought the smile the whole time and made blood drawing which nobody likes, just that little much easier.
Safety and Security Onsite
I have to give a shout to I believe his name was Joshua who is the onsite Safety and Security , who sits at the front desk. The pipe between Kaiser and the UCLA building busted and water was going to be shut off to the building. From notifying the departments, checking how this would affect their operations and seeing what their needs are stayed cool and kept people who have been waiting calm and informed. This position is not easy anywhere but a medical field is super important as people walking in could be coming just for a quick blood test or X-ray, all the way to live changing tests or therapy.”