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“It's the nearest FedEx/UPS drop off location to my parent's place and I also needed a passport photo. The photos cost was $1 less than the CVS next door and everything I needed was done in a reasonable amount of time. My parents had no complaints using their notary service on a few different occasions.”
“These guys are a one stop shop for everything shipping, commercial printing, and packaging. Plus you get the customer service here that you don't get at the big box stores.”
“I gave 5 stars because of Susan at Staples on Golden Valley. She was helping a customer with his returns that took long awhile when I stood in another line to purchase my item. She and another sale associate was helping their customer. Third sale associate was floating through the store???? Susan apologized for the wait. When finished she asked if I was signed up for my rewards. Nope! She then proceeded to help me step by step making sure I was in the system?. She is very professional, kind, respectful and a wonderful sense of humor. It’s people like her that keeps me coming back. It’s people like Susan who work very hard that needs to recognize more in their profession. She needs to have 10 stars!!!
Thank you for having Susan on you team Staples!”
“I bought a DHL express shipping label and Best Mail took care of me with printing the label and packing it. They’re so kind and prompt. I highly recommend them!”
“I never thought I would write a review on a UPS store. The people who work there are amazing. Everyone was very friendly and helpful. They are very happy which makes me think that they have a good manager . Grace was very polite and sweet. The interaction with her was such a pleasure. This is a first time I had such nice experience at the UPS store. The store was also very clean. Very fair pricing. I was pleasantly surprised.”
“I usually come to this fedex to drop off packages I need to mail, I have yet to try the other services. However today I walked in and learned that I can just check in packages myself that have a prepaid label on them without having to wait in line. Which is perfect cause I always have something to mail out via FedEx. The guy that helped me was super helpful and showed me how to use the self service machine. I was in and out of there in less than five minutes.”
“The employees are very efficient, helpful and patient. Mike, the owner, went above and beyond to help me with returning some rugs to a vendor on Amazon and he did it with good humor, efficiency, patience and kindness.”
“So easy and so fast! I had an oversized package to return. Help started in the parking lot with any employee retrieving a flat cart for me. Then helped bring it inside the store. A short line in FedEx.Staff friendly and efficient. Will always go back to this location for FedEx!”
“I am so surprised by all these negative reviews. For one, I have to say each postal worker I’ve ever interacted with has been the friendliest public workers I’ve met. I’ve only had to use the postal service only and can’t speak for the passport service area. There are plenty of parking, clean , short lines and I think one of the better looking ones. I’m located between two post offices and without a doubt, I go here , even if it’s out of my way. The other one is what I usually experience in the past… the usual, (long lines, not the cleanest, you’re treated like a number not a person ). As far as the postal rates, the workers have no control over that but can suggest alternatives.”
“Been going here every day for decades! This is the best USPS location in Santa Clarita hands down... or anywhere for that matter!! All of the staff are super helpful, friendly, and knowledgeable. I wish all the USPS locations were half as friendly and helpful as they are! Sylvia, Neva, Angel, Daniel, and all of the staff there always greet me when I come in and are always pleasant to work with. Can't say enough positive things about them! They deserve 10 stars and a commendation for dealing with some of the customers I have seen walk in there! Thank you for always going above and beyond in your service!”
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“I had an extremely positive experience. The young man who helped me was exceptionally helpful and courteous. Instead of pointing me in the direction of what I was looking for, he walked me over there and suggested other options since the gift boxes didn't come in the right size for my item. All quite unusual in today's typical climate of poor customer service.”