Verizon in Santa Clarita offers a range of mobile, 5G home internet, and business services. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. While wait times can be a bit long, the staff is friendly and helpful. The manager is particularly noted for resolving issues effectively, especially with device activation. Many customers appreciate the great service and knowledgeable staff, recommending visiting during slower hours for quicker assistance. Overall, Verizon is praised for its excellent cell service and a positive customer experience.
Initial wait time was minimal but took hours to get a phone.
February 2025
Nice place to do business. Very helpful. Solved my problem quickly. As usual it was operator error on my part. He resolved it with grace. Didn't make me feel like an idiot. Very kind :)
August 2024
This store, this specific location on bouquet canyon is the best verizon store.in SCV. Great employees great manager. They helped resolve a huge issue for multiple lines right before closing on a Friday night which speaks volumes about customer service. Huge shout out to Sabrina who was our hero tonight!