Extra Space Storage on Fair Avenue in Santa Cruz offers a clean facility with exceptional customer service and a helpful, professional on-site manager. The process is easy, from online sign-up and reservation to receiving supportive, pressure-free guidance on unit options, pricing changes, and the cancellation process. The staff is reliable and encourages customers to think practically about their storage needs. The facility provides great security with an electronic gate, multiple entrance points, and the manager living on site. It features a large selection of units, including drive-up access with vehicle allowance, non-climate controlled spaces, and options on different floors. A huge elevator and large, available dollies make moving seamless, even to the third floor which has higher ceilings. The facility also offers a covered loading bay, all-hours access, and affordable moving boxes for purchase. Overall, it is a highly recommended, hassle-free storage solution with a commitment to professionalism and customer care.
Rom is So Courteos n Knowledgeable n Helped Me So Much Today Renting My Storage Unit He is Stellar !!
September 2025
Long time customer of this Extra Storage location. The site manager Rom is great (five stars for him), always helpful and attentive, and trying to assist in whatever way that he can. Facility is clean and easy to access, and secure.
August 2025
Really easy to sign up and reserve online, and Rom was super helpful the whole way through, even when we decided last minute to upgrade to a slightly larger unit. Highly recommend!
