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“On 3/24/26 I had mail delivered to my home that belonged to 2 different neighbors . I thought my own mail may be being delivered to the wrong address, I called and was reassured and told that my carrier would be told about it. I felt that the person cared about my situation and that it would be taken care of. I received courteous, reassuring help with my problem and felt that they took the incident seriously. I was very satisfied with the service I received.”
“Possibly the best postal worker of entire USPS work here! People in front of me had various (uncommon) concerns (verification for mail box, delayed package at another location, etc.). They all were treated so nicely! I didn't get the name but that employee in Gucci eyeglasses listened to all of them patiently and went above and beyond for them.
Mine was just a regular post, but people were given such a cordial treatment -it was impressive!”
“Great service. There's hardly ever a line, and when there is- it moves quickly. The staff is quick and efficient and always have an answer for my ridiculous questions. I have certified mail that has to get mailed out often. Kevin is always helpful and double checks that I did it the way it was suppose to!”
“I wish some people cut out their griping at our postal workers. In times like this where there's threat of privatizing postal services and we are blessed and fortunate to have our own neighborhood post office we should be grateful and realize that people working these jobs are entitled to an occaionsal bad day. They are overworked and underpaid like a lot of us.”
“My wifey not only approved, but was very fond of the service at this post office. I was informed how polite and helpful they were towards my precious wifey. I appreciate the support offered here and my wifey’s happiness is worth the world so 5 stars.”
9AM - 4:30PM
241 Kings Village Rd, Scotts Valley
Post Offices
“Mixed reviews about this POST Office. My experience with the counter folks have been very positive and helpful. They take the time to explain the process and the different options for mailing packages and certified mail.
My residence is a bit rural so oftentimes I get a slip in the mailbox to pick up a package. They're always very prompt and courteous at counter. I know they sometimes deal with customers that are less than respectful.
Song has worked many years and exemplifies the professionalism as well.
Thank you”
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“Friendly staff, lots of parking, and a well kept location with a ton of PO boxes. They have a self serve shipping station where you can print labels yourself, free USPS boxes, and other shipping supplies for sale. It can get busy as the parking lot makes this location easier to access than other locations.”