SureStay By Best Western Santa Cruz offers a convenient and affordable accommodation option for travelers. The rooms are a decent size and clean, with comfortable beds and amenities like a microwave and fridge. The front desk staff is friendly, and check-in is very convenient. However, the hotel's breakfast offerings are limited, with only bread, yogurt, coffee, and cereal available. The breakfast experience is further marred by the cleaning crew's disrespectful behavior, as they storm in at 9:30 AM and start clearing everything away while guests are still eating. The location of the hotel is close to the Santa Cruz boardwalk, about an 8-minute drive or a 25-minute walk. While the pool is nice and clean, the overall cleanliness and maintenance of the rooms could be improved. The hotel is situated in a safe area and offers good value, especially on weekdays during the winter season. Overall, SureStay By Best Western Santa Cruz provides a decent stay for the price, but the breakfast experience and inconsistent cleanliness may be a concern for some guests.
Breakfast available, good location but overpriced like similar motels in Santa Cruz.
August 2026
The staff was incredibly kind and friendly! Our room was very clean and comfortable. It’s in a very walkable/bikeable area, only took us less than 10 mins to bike to the boardwalk and wharf. The pool was clean, everything was perfect!
July 2026
A fine and relatively clean room. Good place to stay on a budget.
