The UPS Store #1426in Santa Cruz offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated business is dedicated to helping customers with their needs. While some customers have had positive experiences with the friendly and helpful staff, such as Vanessa and Toshon, others have encountered issues with unexpected fees or lack of information. Overall, the UPS Store provides a generally efficient and satisfactory service, with the customer service being a highlight for many.