The United States Postal Service at 850 Front St is a busy location serving over 157 million addresses across the U.S., its territories, and military bases. It handles a large volume of mail, managing 47 percent of the world's mail through more than 30,000 retail locations. The post office offers various services, including walk-in passport processing, with staff dedicated to helping customers. Some reviews mention that, in the past, service was not always friendly, and staff appeared disdainful. However, many customers highlight the helpfulness and patience of specific employees, especially one staff member named Santiago, who was praised for his assistance with passport renewals and explaining procedures clearly. Customers appreciated quick, efficient service, with one mentioning being in and out in just five minutes. Despite some negative comments about staff attitude, the helpfulness and kindness of employees have made a positive difference. The location is appreciated for its charming, older building, though it is closed on Saturdays, requiring visits to other locations for weekend packages.
Staff are good but the location is hard to access due to the lack of parking so I typically go to other USPS locations instead. On top of shipping packages they offer PO boxes, sell shipping supplies, offer free USPS boxes and do passport services.
April 2025
Friendly and helpful staff, quick and professional processing. Have nothing to complain about.
September 2024
Santiago helped me renew my passport this morning . He was very helpful and made the whole process conveniently fast and explained everything clearly. Thank you!
