Community Volkswagen is a highly regarded dealership that provides exceptional customer service. The service manager, Armando, is praised for his exceptional customer service, with one reviewer stating that it is the "best customer experience" they have ever had at a Volkswagen dealership. Another reviewer, who has owned four Volkswagen vehicles, was considering a different brand, but Armando's service alone has kept them loyal to Volkswagen. The sales team, including Rico Zarate and his cousin, are also commended for their friendly, patient, and knowledgeable approach. Customers appreciate their willingness to answer questions and make the entire purchasing process smooth and seamless. Additionally, the dealership's service department has received positive feedback. Customers appreciate the convenience of arranging for a loaner car during recall work and the thoroughness of the service technicians in identifying and addressing additional issues with their vehicles. Overall, Community Volkswagen is consistently praised for its outstanding customer service, both in the sales and service departments, making it a highly recommended choice for Volkswagen customers.
Had such a great experience with Johnny Frangie. He helped us buy the car that best fit our needs and helped us get the best deal possible. He worked with us to find the perfect lender. Very happy to see they are acquiring new talent like him as salesman who truly care for their customers. Highly recommend him!
May 2026
I had a great experience here and my salesman Alex made the process so easy and stress free! Would highly recommend starting here rather going to other dealerships.
July 2025
Arranging for a loaner car for the recall work was such a helpful gesture for us since we live in SLO. Also, the service manager Armando's customer service is the best ever!!!
