Shake machine always out of service. I love their shakes and its the main reason I go to Jack but their machine is never working unbelievable.
March 2024
Took over 20 minutes to get my food # called and another 10 minutes to get a refund. Won't be going back. They prioritize the drive through. People that ordered way after me got their food before me. Dude that refunded me was nice though.
January 2024
Fries were cold, and it took forever to get the food out to me.