The United States Postal Service (USPS) at 201 E Battles Rd is dedicated to providing reliable and affordable mail and package delivery to a vast number of addresses across the country. While USPS manages over 30,000 retail locations, customers have mixed experiences at this location. Some have faced delays in package delivery and challenges in reaching customer service by phone, noting that the automated system can be frustrating. Despite this, many customers appreciate the helpfulness of the staff, who often provide valuable suggestions for shipping options. However, some reviews mention that the attendants can appear tired or grumpy, especially during busy times. Customers also report long wait times at the counter, particularly when the pick-up window is closed. Overall, while there are areas for improvement, the USPS remains a vital service for many, with a commitment to customer service and package management.
Great staff and very professional service! However, I can't give 5 stars because there is no real accommodation for waiting customers. The facility definitely needs more seating or a larger waiting area. The team is wonderful, but the comfort for clients needs improvement.
June 2026
Went to put in address change. The lady was kind da rude. Not very helpful, didn't seem to want to answer a few important questions. Wasn't busy, moving out of state. So, a couple questions were important. Didn't seem like a happy person, in general.
May 2026
Friendly and helpful. I wish the hour was extended to one more .
