PetSmart is a leading pet supply and services retailer that offers over 10,000 products both in stores and online to meet the needs of various pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the wide selection of items, which makes shopping convenient and comparable to a grocery store for pets. The store provides helpful and friendly staff who are knowledgeable about products and available services. Many reviews highlight excellent customer service, with staff members like Luis and team members such as Paola and Anna being praised for their professionalism, patience, and kindness. PetSmart also offers additional services at select locations, including dog training, grooming, pet boarding, Doggie Day Camp, and pet adoption. Customers enjoy the clean and well-organized store environment, and the option to shop online and pick up items within two hours adds to the convenience. Overall, PetSmart is a trusted place for pet owners to find supplies and care for their pets.
Joe (might even be Joseph) at the SM location is amazing!! Although short staffed he stopped what he was doing just to help with crickets. Always helpful and friendly. If you happen to see this, thank you Joe.
July 2026
Had a great experience getting fish for our outdoor pond.
Got quick and knowledgeable help from the store manager Joe! Thanks for helping us and making it fun for our two children watching as well.
June 2026
Friendly customer service , always greets at door , willing to help take large bag of dog food to car . I really appreciate since I just had back surgery Thank you again
