SHOCKING rudeness/hatefulness. This was unlike any customer service. I've never seen anything like this. Three separate associates were directly rude/mean. I am ENTIRELY shocked this could be going on at a Verizon store. HORRIBLE PEOPLE that should not be acting that way at work.
December 2023
I was helped by a man named edrik. He was very knowledgeable and helped us get a new phone. I strongly recommend making an appointment or else you will be waiting for a long time !!
December 2022
Came into this store and they told us there was 4 people in line ahead of us. 90 minutes later we there were 3 ahead of us. 90 minutes to help one customer is unacceptable. No stars would better, based on other reviews management needs to do better.
