The Verizon store in Santa Maria offers a range of services for mobile devices, 5G home internet, and business needs. Customers can visit the store or choose to order online, with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. Overall, the store provides good customer service, with staff members often going above and beyond to help. Customers have praised knowledgeable employees who assist with phone purchases and account issues, and some staff members are highly recommended for their expertise and helpfulness. However, some concerns were raised about privacy policies, with customers feeling uncomfortable sharing personal information over the phone, especially in crowded spaces. Making appointments is advised to avoid long waits. The staff members are described as polite, insightful, and dedicated, with some employees standing out for their exceptional service. The store aims to provide a convenient and friendly experience for customers seeking the latest mobile technology and internet services.
My past two experiences here have been very pleasant thanks to their sales associate Andres. Both times in the past year or so he’s been able to break down phone line options and upgrades for my business account. All done in a timely manner as well. Would recommend him and this store for all your communication and internet... read full comment
December 2025
Marcos Perez is one of the best employees verizon could have he helped me out in my need when needing a new phone. He took listen to my needs and put me with the right phone and plan as well. I would have put up a picture but I wrapped them up and put them under the Christmas tree.
July 2025
Caroline “Frenchie” took great care of me on my recent upgrade. Thank You
