ALDO is a destination for accessible fashion footwear, handbags, and accessories. The store on the 3rd Street Promenade in Santa Monica features everything from heels and dress shoes to sandals, boots, sneakers, and tennis shoes. Customers describe it as a favorite store, noting great shoes, sales, and discounts. Multiple reviews highlight wonderful, great, and above-and-beyond customer service. Staff members are consistently described as friendly, professional, helpful, and kind, with the best attitude. They greet customers, help them try on multiple pairs of shoes, and offer honest suggestions about style and comfort without showing negativity. Teamwork is also noted, with co-workers pitching in to assist. Shoppers report great experiences, ending up buying multiple pairs of shoes and other items. The overall service and the availability of versatile and comfortable styles lead customers to specifically recommend this location and state they will definitely be back.
Kelli is amazing!! Bought a couple pairs of shoes from their website, they were too big and she swapped them out easy peezy. Good vibes all around!
April 2026
Dulce was super sweet to work with while shopping for ALDO gear!!!
March 2026
Stephanie and Kelly were awesome, very helpful and very very patient with us. Helped us around in the store with everything that we wanted. Would love to come back for the deals and the service!
