AT&T Store in Santa Monica offers a wide selection of phones, tablets, smartwatches, and connected devices. Customers can find various wireless data plans, including prepaid options with no annual contract and popular unlimited data plans. The store provides access to nationwide AT&T 5G service at no extra cost. The service at this location is highly praised, with multiple customers highlighting the staff's patience, knowledge, and helpfulness. Associates like Ken, Robert, Dylan, and Jeffrey have been recognized for their exceptional customer service, making clients feel valued and supported. Many reviews mention how staff members go the extra mile to resolve issues and answer questions thoroughly. Even during busy times, such as the day before Christmas Eve, the team efficiently assists customers, ensuring a positive shopping experience. Overall, AT&T Store in Santa Monica is known for its friendly and attentive staff, making it a reliable choice for mobile needs.
I was treated with respect, and he helped me find what I needed; he was very attentive.
June 2026
After a few bad experiences at this store we were pleasantly surprised today! Cesar - the salesperson who helped us- was knowledgeable, helpful & friendly (but not pushy). Thank you Cesar!!
June 2026
Hail Cesar! No, not the emperor of ancient Rome. This Cesar is the knowledgeable, friendly and a very helpful salesperson/technical person at the Wilshire Blvd store in Santa Monica. If you've come in for one service -- like a phone as we did -- just ignore his friendly overtures for additional services you don't want.
