Pavilions, located at 820 Montana Ave in Santa Monica, is a grocery store that offers a wide selection of products including groceries, bakery items, deli options, and fresh produce. The bakery is highly praised for its customizable cakes, cupcakes, and quick, fresh orders, with friendly staff like Jamie providing excellent service. The deli staff, such as the Hispanic lady, are noted for being helpful and nice, offering good suggestions and affordable options for lunch. The produce department is filled with fresh fruits and vegetables, and the store features an assortment of meats and seafood at the butchers block. Customers can take advantage of services like Order Ahead for bakery items, Grocery Delivery, and DriveUp & Go™ for convenience. The store is cleaner and more upscale compared to some other options, with safer customer traffic. However, some concerns include rude cashiers, limited checkout lanes leading to wait times, tight parking, and occasional foul smells on bags. Overall, Pavilions provides a friendly and convenient shopping experience with quality products and attentive staff.
This is a great store to bring your animals to. They allow dogs, cats, any animal you want to bring is welcome. This helps keep the store sanitary. Sometimes dog owners carry their dogs while hovering over fruit and vegetables. In addition to being a great store, it could also mirror as a petting zoo.
June 2026
Great grocery store, very clean and well stocked. Great bakery and produce section!
April 2026
Wow. What an incredible customer service experience. I dont go to this location a lot, but today I happened to be there. Dianey at self checkout went above and beyond helping me w my order. V professional, considerate and efficient.
