Society6 is a business that offers a range of products, including art prints, curtains, coasters, bamboo trays, and mugs. While the quality of the products is generally good, with some customers appreciating the work of featured artists, the company has faced several challenges in terms of customer service and shipping. Some customers have reported issues with damaged or mismatched items, as well as difficulties in submitting complaints or requests for replacements. The shipping process has also been a source of frustration, with items sometimes being shipped separately and delays in receiving the products. Despite these challenges, the company has been praised for its exemplary customer service in certain cases, where they have promptly responded to issues and provided replacement items. Overall, the experience with Society6 seems to be a mixed bag, with the quality of the products being a positive factor, but the customer service and shipping logistics needing improvement.
Terrible shipping, comms, and service. Nice way to ruin an important family holiday. Skip Society6 and shop locally instead.
November 2023
exemplary customer service they stand behind their products we had a few issues and their customer service team was very prompt in replying and resolving
September 2023
My art print arrived damaged as the packaging was bent and torn during transport. I emailed customer service regarding the issue and I received a replacement in the mail 2 days later. I appreciate their prompt response. The art print is very good quality and was reasonably priced. I will purchase from Society6 again.
