The RealReal is the world's largest online marketplace for authenticated, resale luxury goods. It offers a full suite of services in its retail locations, including shopping, consignment, free valuations, and personal styling. Reviews highlight an excellent service and extremely knowledgeable staff. Customers report that the staff is well-informed, helpful, efficient, and friendly, making the experience easy to navigate and wonderful. They note the staff's particular help with growing collections and the consignment process, which is described as fun. Customers feel valued and recommend stopping by, trusting in the authenticity and care provided.
The Real Real is REAL! Amazing deals on jewelry, purses and clothing. The location in Brentwood has the best staff. I worked with Liam and Jay and they were most accommodating to my needs. Highly recommend this place.
January 2026
Jay is my absolute favorite human and makes my shopping experience so wonderful, every time! He is so well informed and has been particularly helpful in guiding me in growing my watch collection. A jewelry and watch pro! Thanks Jay for being the best.
January 2026
Auni and Zayne make The RealReal easy to navigate. My first consignment experience tbh, and I was surprised how much fun it is to see things go to new homes and people who can trust the authenticity and care of both the items and the people involved.