Bicycle Czar is a local online warehouse for used bicycles, parts, and accessories, serving the Northern California bicycle community since 2007. They have a vast inventory; if you see an item on their website, they still have it. Customers can buy with confidence and pick up at their convenience or have items shipped. They offer a money-back guarantee on bicycles purchased sight unseen and a 30-day labor guarantee on bikes from their physical location. The business is appreciated for its quality used products, with customers reporting they are always happy and that bikes can seem like new. They are known for building bikes to suit individual needs, allowing choices on seats, extras, gears, and braking systems, with all costs provided up front. The service is personalized and by appointment, with staff being responsive, wonderful to work with, and taking time to adjust bikes to fit a customer's body type. They are commended for making the whole process easy and satisfying. Customers find value, noting you can find a like-new quality bike for a far better price than new, especially with good timing. Many express happiness with all aspects of their transactions, highlighting the fun, well-fitting bikes that check all the boxes. The experience is so positive that customers would definitely recommend them and return in the future.
Highly recommend this shop! Brooks is very knowledgeable, friendly and chill, and was helpful as I tried out different bikes. He has a great collection! It was worth the trip up from SF.
August 2023
Brooks always delivers. Bought my fourth bike from him today, and I’m always happy with his product. He even took the time to adjust my new bike to fit my body type.
April 2023
Brooks and I were texting each other off and on for a couple of weeks. Finally, I was able to bring my son to size him for a new bike since he outgrew his. Brooks took his time so my son could adjust to getting a new bike. My son is 7.5 years old. But we bought a nice bike. Thank you Brooks.
