DICK'S Sporting Goods in SANTA ROSA is a premier destination for all your sports, exercise, officially licensed, and outdoor equipment needs. The knowledgeable staff and service teams are dedicated to helping customers find the perfect gear, whether it's baseball gloves, tuning up a bike, fitting new golf clubs, or setting up fishing equipment. The store carries a wide assortment of top-brand footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment. Customers have had mixed experiences at this location. Some have been pleasantly surprised by the unexpected selection, such as women's yoga pants and North Face jackets, and have found great quality products. Others, however, have been less than thrilled with the selection, particularly for specific items like day backpacks. The store's customer service has been a highlight for many customers. Employees have gone above and beyond to assist customers, even in difficult situations. One customer praised the efforts of Kaitlyn and Matthew, who helped ensure the customer had a canopy and walls for a baby shower despite the rain. Another customer was impressed by the young woman who helped resolve an issue with a missing lid on a cookset, even checking nearby stores and offering a large coupon. While the initial customer service experience for one customer was lacking, with an employee failing to provide assistance in a timely manner, the customer's second visit was much more positive, with two helpful employees who, although unable to find the desired size in stock, ordered the item directly from the manufacturer. Overall, DICK'S Sporting Goods in SANTA ROSA offers a wide selection of sports and outdoor equipment, with a team of knowledgeable and dedicated staff who strive to provide excellent customer service.
me and my friend lety went into dicks sporting goods and Dayana was literally the best I felt so welcomed by her we had a great conversation with her, felt like she was my literal friend!! Add us we wanna be your friend gurrrr my ig is @rrr.ubyy 🫶🏻🫶🏻🫶🏻!
March 2026
me n my friend ruby went into the store and diana was literally the best she signed us up for rewards and we had the best conversation!! glad they hired her ! she’s so friendly and welcoming . add us on instagram diana we wanna be your friend !!
January 2026
Cory was very helpful and patient, helping me find shoes for my two kids.
