Extra Space Storage, located at 496 Hearn Ave in Santa Rosa, CA, offers a variety of storage solutions to meet different needs. The facility is well maintained, featuring drive-up access, climate-controlled units, and exceptional security with electronic gate access. Customers appreciate the friendly and helpful staff, who provide excellent customer service and are knowledgeable about the services offered. Many reviews highlight the professionalism and cleanliness of the facility, making it a reliable choice for storage. While there was a minor issue with a credit card machine, it did not detract from the overall positive experience. Extra Space Storage also offers convenient features such as parking spaces, wide drive aisles, military discounts, and assistance with deliveries. With a commitment to customer satisfaction, Extra Space Storage aims to make the process of renting a storage unit easy and hassle-free.
Setha the on site manager was amazing. We got to look at the storage unit and picked it out right away, same day. He really came through and helped us out!
June 2026
Setha was very helpful I highly recommend coming to him for your storage needs. He took his time & walked my wife & I through the property to show us the available options they have available. He is really transparent on explaining how everything works & very helpful!
June 2026
Great customer service facilities are clean. If you need to use the bathroom they’re always happy to let you use the facilities and the facilities are clean like I said.
