Extra Space Storage, located at 496 Hearn Ave in Santa Rosa, CA, offers a variety of storage solutions to meet different needs. The facility is well maintained, featuring drive-up access, climate-controlled units, and exceptional security with electronic gate access. Customers appreciate the friendly and helpful staff, who provide excellent customer service and are knowledgeable about the services offered. Many reviews highlight the professionalism and cleanliness of the facility, making it a reliable choice for storage. While there was a minor issue with a credit card machine, it did not detract from the overall positive experience. Extra Space Storage also offers convenient features such as parking spaces, wide drive aisles, military discounts, and assistance with deliveries. With a commitment to customer satisfaction, Extra Space Storage aims to make the process of renting a storage unit easy and hassle-free.
excellent customer service - fair prices- efficiant registration-
September 2026
The online setup and app integration were efficient; the 24-hour access was promptly provisioned, and the facility was well-maintained, with both the location and the locker easily accessible.
August 2026
Jorge understood my needs, and i feel very confident having storage here. Great customer service.
