About First Tech Federal Credit Union - Santa Rosa
First Tech Federal Credit Union in Santa Rosa is highly praised for its exceptional customer service and personal touch. Members have shared positive experiences with staff like Sophia and Amanda, who are noted for their kindness, knowledge, and responsiveness. The team greets members by name, creating a welcoming atmosphere that enhances the banking experience. The newly modern and clean facility adds to the appeal. Longtime members appreciate the variety of services offered, including personal loans, investment advice, and assistance with account transitions. Overall, First Tech is recognized for its commitment to providing helpful and personalized banking solutions, making it a favored choice among its members.
I've been with this credit union since 1996 when it was Hewlett Packard credit union and then Addison Avenue. I always get great personal friendly service. Dallas Carter is a friendly professional who was a delight to do business with. 5 stars
June 2026
I enjoy the personal service at First Tech. Amanda Urias handled my banking transactions yesterday. She was polite, efficient, and cheerful. What a pleasant start for a busy day!
June 2026
Sophia is very knowledgable and helpful. she walked me through all of my options. I appreciate her support and kindness during a difficult time.
