O'Reilly Auto Parts store #3451 in Santa Rosa, California, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the helpful and friendly staff, who are quick to assist, especially during busy times or in emergencies like rainstorms. The store provides good value with discounts for veterans and regular sales on items like full synthetic oil. The staff is known for being kind, organized, and honest, helping customers choose the right products without overselling. For those needing specific tools, O'Reilly offers a free Loaner Tool program, with a refundable deposit, allowing customers to borrow tools for projects and decide whether to keep them at the same price. Customers often mention positive experiences with employees going out of their way, such as helping with brake lights and oil changes. Located conveniently on Mendocino Avenue across from Big Lots shopping center, this store is a reliable choice for auto needs, with over 6,000 locations nationwide ensuring accessibility.
Cezar went above and beyond solving our complex issue! He got creative in finding our part when the system failed and was all around very kind, patient, and knowledgeable! Thank you for all the help!
February 2026
Francisco was great! Picked out the correct wipers for my Explorer, told me 1 brand that was on sale and offered to put them on for free. Much better than the last time when I did it myself and broke the windshield.
January 2026
Junior an associate was kind enough to help me replace a rear brake light on my Ram pickup. He was careful, knowledgeable and skilled and polite! Thank you so much Junior!!
