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“Amanda was incredible! I was shipping clothes to my daughter at college, and she really took her time looking into the best pricing options for me. She was patient, kind, and so helpful. It’s rare to get service like that — thank you for going above and beyond!”
“The print center saves the day AGAIN!!
Hannah at the print center is so good at making my prints look exactly like I want them. They make working with the printers so easy and quickly troubleshoots any issues!
Thank you Thank you Thank you!!”
“Rabbit Hole's proven experience in logistics and shipping really shines with distance and international shipping. Roy was incredibly helpful and supportive, he went above and beyond to make sure family heirlooms were packed properly and all the customs codes were perfect. His friendly responsive approach made handling the situation easy. I highly recommend Rabbit Hole if you're looking for someone reliable and knowledgeable for any type of shipping!”
“Excellent Service. Rightly on the mark with what they do. Polite, efficient and clean. I wonder if you all could train Sebastopol Post Office. They need some Guidance.”
“We needed some help with a notary with a few different moving parts and challenges. Riane was super helpful and went above and beyond to help us. We are currently out of state and so we were delighted with the level of service and care she showed. She was pleasant and friendly, and she made it an easy and painless transaction. Truly grateful for her help and her kindness.”
“My UPS agents Rebecca & Dana at The UPS Store #6261 Santa Rosa are awesome. They helped me package everything to Minnesota in a huge box and assisted me tremendously from making copies and certifying and mailing very important documents that I had to turn in time sensitive and gave me the best price on the products. They truly know their product knowledge & are so professional while maintaining the most friendliest of personalities. I will not go to any other UPS store but this store. I left with peace of mind that I had sent my important documents safely and well processed by these two great employees. Thank you so much!”
“Very friendly shipping store. They helped us shipped our 12 bottles of wine using Styrofoam packaging. Reasonable shipping and packaging rates. Would definitely use again. Unless you use the winery to ship your wine, not every shipping store has the license. Took us a few phone calls to find SRCP.”
“Absolutely love this location for returns. Yogita is incredibly patient and has a good source of knowledge regarding any questions you might have related to shipping etc. She is always really friendly as well. Like most shipping places, it can get expensive to ship things but it is pretty comparable to most companies. My go-to spot for returns.”
“Thank you to Rebecca & Charles for the excellent service. I just found my new shipping center today—because of the help from these 2 very kind & helpful employees.
I work in Customer Service for a living & sincerely appreciate the high level of support that these employees exude!
Charles sold me some of the neatest stamps I have ever seen & Rachel was so kind to me & went above & beyond to help me as a new customer.
I am now a customer for life!
Thank you Rachel & Happy holidays to you both!!”
“If you’re in a hurry this is the most efficient UPS store I have ever used. I do all my returns here and this is where I would go if I needed to ship anything myself. The staff here know their jobs. Great store!”
“It is a pleasure to do business with the UPS store on Fulton Road in Santa Rosa, California. The staff are very friendly and makes you feel welcome when you walk into the store. They have become like family to me, especially
Mita. I am happy to do this review for them.”
“This is the only place I will go to now for my packaging and mailing needs. The staff is so friendly and helpful and they make the process of shipping so much easier. They have complimentary hot chocolate too! Five stars from me!”
“Experienced staff, fast and efficient. Walk in appointment. Fair price.Con: hard to find the driveway to get into the business, we had to drive around the block a few times and so did other customers.”
9AM - 3PM
300 B St, Santa Rosa
Shipping Centers
“Went in to get a print out for a Xmas present and they were super friendly and helpful. Made it quick and easy! We also never hade any issues getting our packages shipped there and bring able to match names to me or my spouses packages if the other needs to pick it up. It’s the small things that add up!!!”
“The sraff service was excellent, thorough, and friendly. Didn't have to wait in line. However, the choice and quantity of shipping products(boxes, tape, bubble wrap, etc.), were greatly lacking. Empty shelves, racks, and hooks everywhere. I can't say for sure, but unfortunately, it looks like they're going to close down this location soon.”
“I walked into the office and saw that all the employees were with a customer so I continued to wait patiently. An employee who was clearly off the clock and on her way out the door took the time to show me that since I already had a label I could use the automated system. She took my box and scanned it, showed me where to place it and made sure I got the receipt. All off the clock and on her way out the door. She didn’t need to do that, and no one should expect her to, but she was helping both myself and her coworkers. Lovely experience.”
“I recently had an excellent experience at the Windsor UPS Store in Santa Rosa, thanks to Jadd and Christal. From the moment I walked in, I was greeted with kindness and warmth. They were incredibly efficient and friendly, making the entire process a breeze.
I needed to get my passport photos taken and handle all the paperwork for my application. Jadd and Christal took care of everything, ensuring that all the details were managed seamlessly. They made what could have been a stressful task feel super easy!
I highly recommend visiting Jade at the Windsor UPS Store. Their local expertise and dedication to customer service truly set them apart. Thank you both for your outstanding help!”
“This store is awesome. They're always so friendly and super helpful. I usually have a lot of Amazon returns and they're always more than happy to help.
I came with my dog because I didn't want to leave her in the car, and everyone was so happy to see her. Each person greeted my dog, pet her, and gave her attention. She was in heaven. This is my go to UPS store.”
“I needed to move 4 paintings from Rohnert Park to Alaska. They, especially Dave, were super helpful. Very fast to return my phone call, everything arrived earlier than expected and in excellent condition. Great communication.”
“Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.”
“Checked google maps and saw it was busier than normal. Waited 15 minutes and came over to ship a package. The line moved faster than I could fill out the shipping label. We’ll done postal workers!”
“Honestly I find this to be the friendliest staff of all of the post offices in Santa Rosa. In my experience the staff has gone above and beyond to assist me with my reselling business and learning the ropes of the USPS shipping machine.
While most of the staff I’ve interacted with have been kind and conversational, a special shout out to the Asian-American woman with long hair (sorry, she doesn’t wear a name tag) who has been especially helpful with various challenges that I’ve encountered!
Also this is the only location with a machine and that’s open on Saturdays. So I find myself driving a bit farther to utilize this location.”
“Kara (spelling?) was fantastic! She went way above and beyond to assist me with our business not receiving our mail while moving between office spots. She showed so much empathy after seeing how depressed I was, and she asked for my number, and then did a deep search to find our mail. She then texted me to let me know she found it and that I could come back to pick it up. She not only made my day, she made my week, and possibly saved my job! If USPS has Employee of the Month, she deserves it! Such a nice, friendly person with exceptional customer service. I wish everybody was as caring as she is. Good job Cara, thank you USPS!!!”
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“This is my favorite UPS store because of the HELPFUL, PATIENT and intelligent staff. It feels like walking into an old small town store rather than a large chain and I much appreciate their personal service and demeanor.”