Shipping Centers in Santa Rosa, CA

28 locations found near Santa Rosa
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“These folks are great. Extremely helpful. Had the privilege of working with a young man named Carter. I highly recommend this location. Nice folks. Great service.”

4.5 Superb48 Reviews

“I wanted to let you know how refreshing it was to walk into your store and get great assistance from Becky! Especially because I had gone into the UPS store in Rincon Valley before and they were super rude. Every time I have come into your UPS the service has been excellent and every time I have gone into the Rincon Valley one I ask myself why I went in there! Keep up the great job!”

4.5 Superb27 Reviews

“So nice and helpful! The customer service is always excellent. They even trimmed down my box size to help me save some money on my holiday shipping. This is a great local spot!”

4.8 Superb16 Reviews

“The owner and staff were all very friendly and knowledgeable. I had some documents that needed to be notorized and Chrystal was very helpful with getting this accomplished properly. Will definitely be coming back for any of my shipping needs! Happy to have this store in the neighborhood.”

4.5 Superb22 Reviews

“I love this place mailed gifts for Christmas and there was no line like at the Post Office. Being a third party they do charge a little more but it's so worth it! They also have mailing items, and lots of gadgets. So nice also!!!”

4.4 Superb12 Reviews

“Easiest shipping experience. I had to ship a leased work laptop and charger and they didn't send me a return box or any instructions just an emailed return label.Should be noted, im terrible at shipping. I have zero idea how to do anything to make sure stuff is safe. Stresses me out. Im always worried it's going to be damaged or not get to the right place.It was super easy here and I'm 100% confident it will get there perfect.Plus they are really nice, its easy to find, and they have a neat fish tank”

4 Good40 Reviews

“Rebecca is AMAZING great attitude and customer service, always so helpful! This ups is one of the best locations in Santa Rosa! Quick and easy!! Thank you Rebecca for being such a great hearted person!”

4.1 Good22 Reviews

“Excellent Service. Rightly on the mark with what they do. Polite, efficient and clean. I wonder if you all could train Sebastopol Post Office. They need some Guidance.”

4.3 Superb11 Reviews

“I've been going here for over 15 years, the owner is really nice and very helpful with everything in the store.I like to go here to get anything notarized, make copies, use the computer /whatever I need to do-this is where I Go”

4 Good25 Reviews

“First time customer at this location, but all I can say is- Anthony. The narrative screaming young people don't want to work let alone work hard haven't met young workers like Anthony. This dude is ?! He was EXTREMELY knowledgeable top to bottom (I brought in an online purchase to return/ship and needed a shipping label the company had provided me printed, as we don't have one at home.) I was in and out in less than 5 minutes. He talked me through the process step by step and knew exactly what he was doing. Highly suggest if you need competent, quick help ask for Anthony! Thanks Anthony! (Anthony's boss/manager should highly consider giving this man a raise ??)”

4.1 Good14 Reviews

“I went into the UPS Store to get a 2nd passport photo taken, as I was disappointed in the one I had taken earlier elsewhere The nicest woman (Ellie) assisted me and was extremely helpful re how to take a picture without smiling (the requirement these days: no teeth!). She added a flash and it softened the look completely with no smile. I was sp appreciative! The whole store was friendly and fun.”

3.9 Good40 Reviews

“I have been using this location since early 2019 and they do a great job handling my professional mail for me. I just renewed for another year and had a great customer service representative who was extremely helpful and polite. Just now, Sierra answered all my questions promptly and took care of my request to downgrade to a smaller box size in a timely and accurate manner. I wish all my customer service calls could be so pleasant!”

4 Good19 Reviews

“This place always seems to have what I need, and whatever that is is generally pretty easy to find. The staff don't pester me. They let me shop by myself, which I appreciate. If and when I do require assistance, they are always friendly and helpful. I don't know what else to say, it's just a pretty decent stationary store.”

3.9 Good15 Reviews

“Experienced staff, fast and efficient. Walk in appointment. Fair price.Con: hard to find the driveway to get into the business, we had to drive around the block a few times and so did other customers.”

4.3 Superb3 Reviews

“Nice folks. Had a difficult package to ship. It was a very heavy motor going from here to Vermont. The associate had some trouble figuring out the insurance on it and I couldn't get back so I left it with them and the following day the manager called me back and got it taken care of. The package was delivered on time and my customer is very happy. The only downside to this business is that it's hard to reach them by phone. Sometimes it goes to the main UPS service center and it may take them a while to call back, but understandable with everything being as busy as they are these days. I will definitely use them again and appreciate the service.”

3.7 Good96 Reviews

“Because I am disabled with mobility issues, I wouldn't have been able to get into this place without the assistance of my caregiver. There's no adjacent parking close by. The front door is difficult to open with no disabled access button. I'd go elsewhere, given the chance. This is a bad location, even for "normies," due to the parking situation...”

3.7 Good46 Reviews

“Better service than most fine dining restaurants around. If the zombie apocalypse happens these are the guys you want in your cornerIt's a freaking UPS store and I - a disgruntled, barely coherent kitchen guy - got some of the best hospitality around. Who says there's no god?Say hi to Susie (Suzy?) and her crew”

3.7 Good40 Reviews

“Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.”

3.5 Good11 Reviews

“This place is great- being run by several helpful and friendly people. I needed a mailbox and they let me email the necessary documents to them instead of making me go home and come back with hard copies. Also, there is a welcoming, family-type atmosphere and prompt service. Can you imagine?! A place where they seem glad you are there and they WANT to help you?! It still exists :) I imagine after a few trips in they will probably know me by name, which is something I crave in our fast paced world where real customer service is the exception rather than the rule. This place rocks.”

3.6 Good63 Reviews

“Christine and Andrew were really helpful and patient in printing out passport photos for me, even when I was almost at the closing time of the store. Had been to this store 2 times in past as well and the staff has been supportive and patient all throughout”

3.5 Good63 Reviews

“Sent some packages abroad, Chris was extremely helpful and when I lost the tracking numbers and called, he was able to get them to me right away. Clearly very organized and thoughtful about his work. Highly recommended.”

3.4 Good30 Reviews

“Review for UPS store 7470 in downtown Santa rosa CA: Sam, the proprietor of this UPS store was friendly and helpful when I dropped off an item to return to an amazon seller. He walked me through the process to print the shipping label that the seller had sent to me, and he waived fees for printing the label and for extra packing materials. Thanks to Sam, a great shipping experience. I'll use this store in the future.”

2.9 Average21 Reviews

“This IS the tiny post office, with the friendly staff that time has forgot. Excellent customer service and attention to detail that was once expected at most post offices and rarely found till now. Note that this review was from a lunchtime visit where they are rotating out desk staff. Of course there was a line; however the two staff on deck handled a ever increasing line with aplomb smiling and joking all the while seeing to every customer. This is during the holiday rush too!!! To me this is the only post office in Santa Rosa.”

2.6 Average19 Reviews

“Friendly staff had a package wrongly marked as business closed undeliverable and she went out of her way to explain what could have been why etc. Found my package and solved my problem thank you”

2 Poor16 Reviews

“It's a good store. I always take all my packages there. They also take USPS & Amazon returns. It's great I'm usually right in and right out there's very rarely a line and the people here are very nice and friendly.”

1.9 Poor15 Reviews

“Love everyone there. All the staff that work there and keep the mail flowing, deserve the utmost respect. And I appreciate going to get my mail for myself and my wife!”

2.6 Average75 Reviews

“Checked google maps and saw it was busier than normal. Waited 15 minutes and came over to ship a package. The line moved faster than I could fill out the shipping label. We’ll done postal workers!”

2.1 Poor52 Reviews

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