At the Sleep Number® store in Santa Rosa, CA, customers can personalize their sleep experience with adjustable beds. Sleep Number® mattresses allow each side to be customized to the ideal firmness, support, and comfort level for individual sleepers. The beds also feature SleepIQ™ technology to track and optimize sleep. Customers can complete their sleep setup with the exclusive Sleep Number® bedding collection. Reviewers praise the knowledgeable and friendly Sleep Number sales staff, who provide a pressure-free shopping experience. Customers are able to test out multiple bed models to find the right fit. The sales process is straightforward, with clear explanations of the different bed options and price points. One customer had a slight issue with the delivery, as the Wi-Fi connection on the new bed did not work initially. However, Sleep Number promptly sent a technician to replace the defective component, resolving the problem. Overall, the customer was satisfied with the experience, aside from this minor hiccup. Other reviewers express their happiness with the Sleep Number bed, noting that it has improved their sleep quality and left them feeling more rested. The ability to customize the bed to individual preferences is highlighted as a key benefit. While one customer ultimately chose a different type of adjustable bed, they still commend the good sales presentation and options provided at the Sleep Number store.
We worked with Diana. She was great, super welcoming and friendly! Answered all our questions and very informative and knowledgable! Thank you!
June 2026
Constance was helpful as I was trying to decide which sheets to purchase for my sleep number bed. She is very knowledgeable and made some great suggestions. Constance made the process smooth and explained that the sheets would be shipped at no charge and that I had 100 days to return them if I wasn't satisfied. Good customer... read full comment
May 2026
Constance was great. No high pressure sales. She explained how the beds work and allowed us time to discuss our needs and what would work for us. She was very pleasant and made the process easy! We love our new bed.
