Zack was very helpful in getting our adjustable bed platform questions resolved. We ended up purchasing a new unit as ours failed after 7 years & there was no repair available. New one is on its way. Thanks
April 2023
Great informative service. I was happy about setting up a stress free payment plan that aided my getting a very good mattress that I otherwise couldn’t afford.I look forward to having my new mattress delivered free, thanks!
March 2023
Fabulous customer service today!! She was joyful, helpful, knowledgeable and conscientious! We left smiling!! We are now forever customers of Mattress Firm and will be spreading the word to our friends & family. Customer service is rare these days and she overshot the mark!!! Thank you!!!