The Floor Store offers a wide selection of flooring options, including carpet, hardwood, laminate, waterproof, luxury vinyl tile, and area rugs. They also provide personalized services such as kitchen and bath countertops, home design, and installation. Customers consistently praise the exceptional service from knowledgeable salespeople like Bryan Powell, Tim McGlade, and Damian, who help guide them through their flooring choices. Tim McGlade is particularly noted for his assistance in ordering replacement vinyl planking and selecting transition molding. Many reviews highlight the efficiency of the installation team, with installers like Gustavo and Jeff Gonnella receiving high marks for their professionalism and attention to detail. Clients appreciate the timely delivery and expert installation, ensuring that their projects are completed to perfection. The Floor Store has proven to be reliable, even in urgent situations, providing high-quality products at competitive prices. Overall, customers express satisfaction with their experiences, often recommending The Floor Store for its excellent customer service and the quality of installations. With a commitment to helping clients achieve their desired home aesthetics within budget, The Floor Store stands out as a trusted choice in the Bay Area for flooring needs.
Damien is your go to guy here. He unfortunately didn't have what I wanted but he took the time to make sure I was helped. Rather than just a sale he made sure I was taken care of.
August 2025
Hank who runs installations is awesome. I ran into a jam with some flooring I was installing on my own and he was great. Got me the small amount of material I needed. He could of just ignored me since I wasnt a customer but he didnt. He's a great asset to this location.
July 2025
Robert Hager helped me out with a type of transition strip I couldn't find elsewhere. I really appreciate his help and would definitely count on him to provide the utmost in quality service. I'm gearing up to have my carpets replaced, and will be calling Robert for sure.
