Thompson Cleaners is a family-owned business known for its great customer service and care for various items, including clothing, bedding, and rugs. Customers appreciate the quality of cleaning, especially for special items like wedding dresses, which can come back looking stunning. While some have noted that the dry cleaning process is done off-site and can be costly, others find the prices reasonable. There have been mentions of slower turnaround times and delays in cleaning, so customers should plan accordingly. Overall, Thompson Cleaners is recognized for its helpful staff and dedication to meeting the needs of its clients.