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July 2023
Truck not available when reserved(1 1/2 hr late,) didn’t have dolly that was reserved, check in staff member not very friendly, check out staff member was friendly though
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September 2021
Convenient location quickly got truck. The only negative is a $14 charge for insurance I didn't know about. I never get the insurance on rental trucks since my car insurance covers rentals. Usually, they ask if you want insurance and I say no. So I have to take away one star. Be sure to tell them no insurance.
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August 2020
Reserved a trailer a couple days ago and now the day before use we get a confirmation email that's it is in Sacramento. Called and said reservations do not guarantee you a trailer even if you put your card down. Be advised when reserving from U-haul.