Probably the slowest service every. I wrote this review while I was waiting in line just to show how much time they take. About 7 minutes in and still waiting.
September 2018
I was very disappointed by the customer service today. I waited awhile, which is ok with me. I felt uncomfortable when I left. The bank teller did not say "sorry for the wait", or have a good weekend/holiday. I said " sorry to bother you". I felt unwelcome, and like not even coming to this location anymore.
November 2016
Great service and great people. We've been Umpqua bank customers for years and have always been happy. The 4th St branch is open Saturdays from 9 till 1. Very convenient :)