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April 2025 by Oxford#86
Really friendly & helpful. Always get the same type of service every time I go into establishment.
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March 2025 by delia mendoza
Always a great experience with a friendly staff.
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March 2025 by LINDA MARTIN
I visited this UPS store for the first time today and had the pleasure of being assisted by Kim. She was knowledgeable, friendly, and made my Amazon return process seamless. Her exceptional service has made this location my preferred UPS store moving forward. Thank you, Kim, for your professionalism and gracious assistance!
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March 2025 by Sarah Elaine
This UPS Store in Santa Rosa provides outstanding service! The staff is professional and attentive, with Kim going above and beyond to assist me with my package. I highly recommend this location for all your shipping and mailing needs.
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July 2024 by vj donita
Hours say they open at 8:30 and I am out here at 9:10 and nobody is here. It happened to me twice already. Nobody answers the phone either.
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July 2024 by L
The UPS Store personnel on College Ave. were careful, helpful, nice, and fast.
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July 2024 by Kim Le
I didn’t even use there service bc I notice the price was little higher then post office. However they answered all my questions was great ans helpful with all my questions ans I will definitely come back when I need the service bc of friendly the two ladies were. Amazing service 06/-3/24 6:30 pm to the thanks you f girl that help me and lady that denned to be managing!!!
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December 2023 by Florencio Hernandez
The best service in the Santa Rosa California area.
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October 2023 by Virginia Papenfus
It says they are open till 4pm, that's simply not the case
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August 2023 by Spats & Fanny G-VdW
Very helpful and fast. Lovely!
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August 2023 by M. Liko Puha
We truly appreciate and love this store. The staff are wonderful and all the services are appreciated.
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August 2023 by Louise Marrin
There was a package set out for 7001 Bennett Valley add. 2001 Range Ave got the package. It was sitting on top of mail boxes out in plain view.
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August 2023 by Jason Herrick
Google maps says they are open sunday 11-4pm. The sign on the dront of the store says the same thing. Im here at 12:21pm and they are closed. 1 star.
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July 2023 by Javi Andrade
Supposed to be open at 11, its 11:30 no ones here. USELESS!
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May 2023 by Shirley W
I visited the UPS store on today hoping to get some assistance with my shipment, but unfortunately, I had an incredibly disappointing experience.Upon arriving, I was shocked to find the store already locked, even though it was before their posted closing time. Feeling a bit desperate, I noticed a staff member inside and politely approached the door, hoping she could help me.To my dismay, the interaction with the white lady behind the counter was nothing short of rude and impatient. Instead of calmly addressing my request, she practically yelled at me and made it abundantly clear that she had no interest in assisting me.As a customer, I understand that situations can be challenging, but I believe that it's important for staff members to maintain a level of professionalism and respect. Unfortunately, this was sorely lacking during my visit.
