The AT&T Store in Santee offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Customers report a wonderful experience, describing the staff as fantastic, transparent, welcoming, supportive, patient, professional, friendly, knowledgeable, and courteous. Many highlight receiving great and helpful customer service, with representatives making their troubles disappear and helping them make the right decisions. Several customers switched from other providers, noting AT&T cut their bill in half, provided more for their money, and resolved issues with service and missed calls. The store is described as a busy location where staff get things done, leaving customers very pleased and happy.
The rep (Nolan) did a great job. The only issue I had is the automated survey does not allow you to go back and correct a mistake, so I accidentally entered 1 (dissatisfied) when I meant the opposite (satisfied) and it gave me no option to correct it, he did a great job
May 2024
I had the best experience today I came in frustrated with another provider service and Kenzie and her manager were able to get me switched over to Att WiFi and direct tv for less then what I’m paying now and I get way more for my buck! Grateful for Kenzie patience and sweetness!
April 2024
I came in the store and had the best customer service and got what I, needed put back on my phone. I was very pleased and left a very happy customer.
