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“Do you want super fast, experienced and quality customer service? Visit SD Cell Phone. They can help with SIM cards, cell repairs and accessories. Sanjay speaks multiple languages and is super friendly.
We traveled an hour just to come here, and it was totally worth it.”
“Natia was very helpful and perfessional with my phone I brought it on and she fixed it within 40 minutes she's a jewel so please never let her go thank you Nathan for everything ?”
“Great experience, the store looks great, very organized. The gentleman working was very helpful, knowledgeable, and gave me some great advice. I definitely recommend this store!”
“To be honest, I’m not happy with AT&T overall. Every time I call 611, the customer service is extremely disappointing. Most of the representatives don’t seem to know anything about the services, and the way they talk to customers is unprofessional. My experience with AT&T customer service over the phone has been below zero. this review is only for this specific location and only for Joel and Eric. They were amazing. They actually listened, knew exactly what they were doing, and helped us a lot with our service. We were seriously planning to leave AT&T, but because of Joel and Eric’s experience, patience, and professionalism, they made us stay. They truly know how to keep customers. AT&T needs more employees like them. and the five star I gave for Joel and Eric.”
“Carlos was great! He was very professional, helpful, solved a problem I was having on our account and took care of setting up our new phones quickly. We will definitely come to this location from now on. :)”
“I had an amazing experience at this AT&T store thanks to Arely. She has been the most helpful representative I’ve ever dealt with. She explained everything with patience, answered all my questions, and made sure I understood every detail of my plan. You can really tell she cares about customers. Every time I needed something, she followed up, stayed professional, and went above and beyond to help me. Arely is honestly the best if you ever go to this store, ask for her. She deserves all the recognition for her great service and the positive attitude she brings. Thank you, Arely, for making everything so easy and stress-free!”
“I recently purchased the iPhone 14, and I must say, I'm thoroughly impressed from Mr Umer services which is store manager under new management . And the moment I unboxed my phone, the sleek design and premium feel were evident. The camera quality is outstanding, capturing vibrant and detailed photos in various lighting conditions. The A15 Bionic chip ensures smooth performance, whether I'm multitasking or playing graphics-intensive games.
The display is bright and clear, making everything from browsing the web to watching videos a pleasure. Battery life has also been a significant improvement over my previous phone, easily lasting a full day with moderate to heavy use. Additionally, the iOS ecosystem is intuitive and user-friendly, making the overall experience seamless.
Overall, the iPhone 14 is a top-notch smartphone that delivers on all fronts. If you're looking for a reliable and high-performing device, I highly recommend considering the iPhone 14. It's a worthwhile investment that enhances your daily mobile experience.”
“Brought my phone here twice now to fix the screen and I’ve been happy both times. The staff is really nice, their pricing is totally affordable, they are super efficient, and most of all they are FAST. Definitely recommend!”
“The best phone repair spot!! My phone was beyond damaged and Khalid offered amazing service and helped walk me through all my options and my phones is as good as new!! Must come they really do know what their doing!!”
“I love these men! They do excellent work!They have repaired 3 different phones for me. The prices are more than reasonable, the service is excellent, and they take the time to help each individualperson and explain every step along the way! I will always go to them!Thank You!”
“I took my iPhone to this store (HMB Cellular on El Cajon Blvd) two days ago. It was damaged when I slammed my car hatch door while the phone was sitting right on the latch. It certainly damaged the screen severely but also a dent on the back of the phone. I was certain the mother board inside was probably damaged. The young man at the front counter, whose name I don’t recall, was extremely kind and helpful. He kept Re-assuring me that although it looked bad, it was still possible for the inside to be intact. He proceeded to open the phone and checked all inside parts in detail which took him a good hour, and told me the phone was still completely intact and that only the screen would be needed to be replaced. He replaced the screen. My phone works as well as it did prior to the damage. Thank you HMB Cellular)! I can now see why you have 382 reviews and all with 5 stars! I will certainly be referring friends and family!”
“My daughter broke her phone so we were looking to replace it. Nico was so helpful! He was juggling multiple customers and still did an amazing job. He called around to find us a phone and rang us up. It was one of my quickest visits to a store.”
“Nice and friendly staff. They always make me aware of all possible promotions and take the time to answer all of my questions. Always come here to pay my bill because of the great customer service”
“To whomever it may concern I needed help with my phone so many problems I went to two other att stores and they were not able to get it done I came to Daniel's store and he was very professional exuded confidence, assured me he was able to get it done and sure enough he did top notch thank you soo much highly recommended.A total asset to AT&T very pleased 5 STARS ALL THE WAY!.”
“I cracked the screen to my phone, went to find a place online and found tech defense. I came in and spoke with tray he was able to fix my screen same day . the cost was very reasonable and did a really amazing job fixed my screen in a timely manner was very professional and had alot of knowledge about phones. and how the work internally will definitely come back if I need anything fixed on my phone thank you for all the help and info really appreciated”
“Allan is outstanding, foremost he's extremely competent which in today's service marketplace I've found few whom are experts in their field as Allan is, additionally he's honest an extremely fair cost wise which is quite comforting when you're like myself tech challenged, I'm confident you will be as satisfied as we all are having this type of resource right here in Lakeside. Thanks again Allan for your honesty, fairness & sound trustworthy advice. ????.”
“BEN!! SO VERY HELPFUL AND FRIENDLY VERY PROFESSIONAL!! He handled multiple customers very well the best he could! VERY great multi tasker ..im so blessed to have a new phone ?Thank You”
“Been with them for 9 years now and the customer service keeps getting better. Just bought my wireless internet device for 50 dollars per month. Lot better than Cox as far as price and definitely a galaxy better as far as customer service.”
“just walked out paying less than i wanted too.. ! she was very professional and very kind sweet young lady her name is Marbella :) thank you having such Great Customer service !”
“I was treated like a customer should be treated. With top knoch professionalism. It good to know a customer has his own opinions appreciated with the professionalism of the store.”
“Korey was our advisor and he first answered the phone with great customer service. Once we arrived at the store, he was attentive, friendly, and very patient answering the questions from both me and my wife. He assisted us with the purchase of my wife’s new phone and the transferring of the data. He was by himself and handled the multiple customers with patience, while still checking on us during the long data transfer process. We were very pleased with his customer service. When we commended him, he emphasized that he was trained by his excellent manager Paulina.”
“Amazing customer service! Michelle is top notch sales rep! Not only does she know her devices but she knows what’s appropriate for my liking! I don’t mind spending a little more but getting the device I need!”
“Total Wireless has been reliable and affordable with great coverage and easy setup. Customer service was helpful and quick whenever I needed support. Highly recommend!”
“I went in with my 87 yr old dad and his 2g phone. Orendo gave us fantastic customer service. He was knowledgeable enough to convince us we needed to replace it and left us confident we were getting the right replacement. He was patient with my dad who wanted to know everything Orendo was doing. My dad is no longer tech friendly and Elvis is too modern for him. The fact that he left the store with new technology and a smile on his face is almost a miracle. Orendo was a breath of fresh air in what we both thought would be a tedious chore.”
“Adonay was an amazing customer representative! I came once and ended up coming back a few days later and he remembered me and what we talked about - impressive! He was friendly, attentive and quick! We resolved my issue with no problem. I’m grateful I walked in while he was working. thanks again!!”
“Sarah was amazing to work with. She stayed patient, helpful, and on top of everything the entire time, even when the process took longer than expected. You can tell she really cares about her customers and doesn’t give up until things are handled. Super appreciative of her help and would definitely recommend working with her! The overall atmosphere and staff made what could’ve been a stressful phone situation feel easy and not a big deal at all.”
“I visited the AT&T store at the College Grove location and received excellent customer service from Hunter James. The service was professional and prompt. Additionally, the rest of the staff were very kind. This was my first time at this location, and I will be returning in the future due to the superb care I received from the amazing crew.”
“Carlos and Khalid were great! I switched from T-Mobile and Metro PCS. My biggest thing is being able to get in and out as quick as possible and both Metro and T-Mobile took over an hour and a half sometimes close to 2 hours to get me squared away with a new phone. I went into cricket and was greeted by Carlos and I told him I want to get in and out of here quick with a phone and new service, I was in and out in less than 10 minutes paid and done. I would recommend this location entirely, and would recommend cricket in general as I've already experienced far better quality of service.”
“~ Myself and my Sister went to this location today. We went to go inside this location but the door was locked. We were walking to the parking lot to leave and we heard a female mentioned to us she was opening this location. She goes on to say this location was closed and locked due to her being in a meeting on El Cajon , CA. The employee who was scheduled to be there did not show up for work. While she was unlocking the door , preparing to open the store she was calm , courteous and professional. I explained I’m with my Sister to assist her in getting a phone. She throughly answered all all of our questions about plans and pricing. She did not rush us at all. She did a test call to make sure the phone was working and kindly changed the ringtone to my Sister liking. There was One guest waiting after us. Marbella delivered exceptional customer service today! Should I become aware that someone needs a phone I will send them to this location and have them to ask for Marbella! Thank you again for assisting us today!”
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“I want to thank Fred at this AT&T store. He listened to my problems that I was having with my phone and he quickly corrected all my issues. He was very kind and courteous to me. I’m not the most knowledgeable person when it comes to phones and I appreciate it how he took the time to let me describe in my own words the issues and problems I was having. Fred, you’re one in 1 million and I appreciate you very much.
Thank you,
Jill”