KW Cages / Wingz Avian Products has been serving customers since 1976, providing high-quality animal enclosures and pet supplies. They work with top zoos, veterinarians, schools, retail stores, rehab and rescue centers, fanciers, and pet owners. Their experience as animal enclosure specialists helps them meet the needs of animals and improve their quality of life. Customers often praise their friendly and helpful staff, noting that communication is great and delivery tracking is reliable. The company offers a retail store open to the public, where customers can find a variety of pet products, including treats and birthday cakes for rabbits. However, some recent reviews mention issues with order delays and customer service. One customer paid over $2,200 for an aviary and experienced difficulty with additional fees and payment options, reporting delays and lack of clear communication. Another ordered cages worth $1,200 but waited nearly four weeks without response despite multiple attempts to contact the company. Despite these concerns, some customers received prompt replacements for damaged items, and the quality of cages and products has been praised. Overall, KW Cages is known for offering solutions and having a wide range of pet supplies, but potential customers should be aware of possible delays and communication challenges. Their long-standing presence in the industry reflects reliability, especially for those seeking animal enclosure expertise.
