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“Brian was so knowledgeable and friendly! He spent a lot of time with us to ensure we got just what we needed. Our new sleep number will be arriving soon and we can’t wait!”
“Our sleep expert, Ivan, was great. He answered all our questions in depth and honestly. We appreciated his professionalism and he was just really nice. He was a great help.”
“Went early in morning, William introduced himself, I wanted a matttess and box springs for new bed. He showed quite a variety of mattress'. I was very happy with his service.”
“Shaun was awesome! He took the time to help us navigate different mattress options and found one that best suited us. Thankful for his dedication to his customers!”
“Came in this afternoon in search for a couch. Alice was super friendly. She was always on the lookout if we had any questions about the couches. Thankfully there was a 4th of July sale happening and we got the couch we wanted! I just want to say thank you to Alice for taking care of us and I can’t wait for my couch to get delivered in a couple of weeks.”
“Daniel was an amazing help! I was in and out in under an hour and helped me get the best deal possible. Fast friendly and Efficient. All my questions were answered and I got the best deal possible. If I could give more than 5 stars I would!”
“The lady who helped us was very friendly and helpful. She took time to get us a good deal and I was very happy with the service! I will definitely recommend this place to anyone who is looking to buy new furniture for their house! Excellent place!”
“We had a defective mattress from the manufacturer, and Robert made it good bye replacing the mattress. Great guy who worked with us and now we are 100% happy. Highly recommended”
“We worked with Pablo, he’s one of the owners and was absolutely awesome to work with. We spent about an hour going back and forth between mattresses and trying to decide what to go with. Being one of the owners, you couldn’t even tell, he was just trying to make sure we got the right mattress for us.”
“Robert Dennis at the El Cajon Ashley Home-store was great. Professional, courteous and patient, as we didn’t really know what configuration or material we wanted. I give him an A+”
“We came to the store and Scott was there, very nice person with a lot knowledge and patience to all questions was great service and we ended up going with the best mattress! Thanks!”
“Tara is fantastic - so knowledgeable, helpful, and professional. I would highly recommend this store and Tara for any questions about new mattress purchases. Her customer service is outstanding!”
“Great customer service. The sales people were helpful and did not hound me. Gave me some space. Also, the delivery was excellent within the specific time that they specified and they kept in contact with me. I will return to Jerome’s for my next furniture purchase.”
“We came in today to purchase a mattress, and we were so pleasantly surprised by the experience! David was such a kind and helpful salesperson. He was extremely knowledgeable about the different models of mattresses, and it was clear how much attention, engineering, and hard work went into their design and construction. The model we chose, the hybrid continental II, was so comfortable we almost fell asleep in the store! The warranty on the mattress will last 10 years, which is reassuring as well. Even the mattress protector has a built in warranty, where if the mattress beneath it stains, they replace the whole mattress for free! We are very happy with our purchase and look forward to sleeping well! Many thanks to David and the Ortho Mattress team.”
“Mattress Bob is super AWESOME! Very friendly super helpful. Prices are great. We will not go any where else for our mattresses. Highly recommend calling Mattress Bob!!”
“I loved the selection and options John offered. The customer service was outstanding. John is knowledgeable, professional, and extremely courteous. I would recommend John to my friends and family. We are very happy with our purchase and the price we paid.”
“I’m shopping with Bobs Furniture was very pleasant. The sale agent Reggie was most helpful and pleasant in directing me to the furniture of my choice.
I look forward to the next experience”
“I needed a sleeping area for my living room.
After looking at many ideas: pull out couches, loungers, and daybeds, I settled on the idea of a futon. I have never had a futon before.
I am recently really into buying local small businesses and from my research I found a couple of places in the county. Creative Futons looked the best to try first even though it was not the closest.
I went on a Saturday at 10am and that is a busy time around North Park. People were walking everywhere and the majority seemed to have at least one dog. There was also road construction going on. I parked in the residential area about 4 blocks away, but I found out after that there are actual parking lots on the other side of University from Creative Futons behind the bank.
There is a sign on the door of Creative Futons that you have to knock or call to get let in because of the owner's dog needing to be safe.
Leslee, the owner, let me in and I had a personalized shopping experience as I was there at opening and was the only one in the store. She helped me see everything there and narrow down what I needed based on suitability for my situation and price.
The store has lots of styles of futons everywhere. It is nice to see them in person because the one I was considering before going in was way too huge and I found that the actual cushions can vary wildly in comfort levels.
Leslee is so vibrant and friendly that I didn't even realize I had been there over an hour. I initially only expected to be there 10 minutes max and had another appointment to get to. I called her hours later asking about a different style futon and she not only remembered me by name, but suggested I come in the next day (her day off), so we made an appointment.
That next day, she showed up exactly on time. It was great. We looked around a bit and a few other customers came in too so, she focused on us, but bounced back and forth between customers. She didn't seem rushed at all. No closing the deal, just a feeling of here are futons try them out and we will chat about anything as well.
Eventually, we decided on a frame, mattress and cover. We paid, she got our pieces (we had brought our van, so no need for delivery) and said we could bring the van just out front/side in the beginning of the alley.
She was wrapping up another sale just as we were loading up the van.
What a wonderful experience! I can see why she has been in business for so many years.
My futon is absolutely the best.
It is easy to open/close (it is a very simple Wall Hugger) and the mattress part is really comfortable to sit or sleep on.”
10:30AM - 7PM
811 E Main St D, El Cajon
Mattress Stores
“Very good customer service, I bought a sofa and love seat and mattress and they’re very comfortable and cheap. They also ship it to you and assemble it. I recommend this place for people who are looking for any kind of furniture.”
“Great local furniture store! I happened to see the perfect dining room table in the window and had to stop in! I got it at a great price! Highly recommend this place instead of shopping at the name brand places. They don't charge delivery! Check it out.”
10AM - 8PM
11144 Rancho Carmel Dr, San Diego
Mattress Stores
“I had a good experience. I purchased the top end model and am awaiting delivery. The salesman was nice and helpful. The manager helped with getting a quicker delivery date as well when I was originally told 4 weeks. I appreciated that. I would definitely buy here again.”
10AM - 9PM
10724 Treena St, San Diego
Mattress Stores
“Tall Paul was great. Asked what we were looking for, brought us right to where we needed to be, and let us be without hounding us for a sale. Zero pressure, quick in and out.”
“Outstanding customer service and the best pricing available along with a vast selection to choose from! Initially contacted them to hopefully replace a remote control from a 20+ year-old HTT massage chair, which is no longer available and ended up purchasing a new absolutely amazing HTT WholeBody ROVE priced far beneath all the competition. Orlis Hernandez along with all of his colleagues i spoke with, Tara, Bruce, Philip, and Tom were all extremely friendly and provided the answers to all the many questions I put forth. I would not hesitate to recommend the Back Store!”
“I had a great experience at Furniture and Mattress Warehouse in El Cajon! They have a huge selection of quality furniture at reasonable prices. If you go, ask for Abel—he was extremely helpful, patient, and knowledgeable. He took the time to answer all our questions and made sure we found exactly what we needed. Highly recommend this place and definitely recommend working with Abel!”
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“Michelle was excellent. Not only did she know her product, she walked me through the process as smooth as butter and we found exactly what I wanted and within my budget. Mattress Firm never disappoints. Kudos Michelle!”