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“We came to the store and Scott was there, very nice person with a lot knowledge and patience to all questions was great service and we ended up going with the best mattress! Thanks!”
“TARA IS A JEWEL!
It’s rare to find someone in sales who continues to provide excellent support after the purchase. Too often, once the sale is complete, customer service falls short. That was not the case with Tara at The Back Store in Poway. We were returning customers dealing with a costly purchase and a frustrating warranty claim. Once Tara stepped in and made her magic happen, everything changed. She turned the situation around with genuine care and outstanding follow-through. Her dedication restored our confidence and proved that old school sincere concern for customer satisfaction makes all the difference! Tara’s a bright shining star that stands out from all the rest. If her boss is reading this, Tara deserves a huge bonus!”
Mattress Stores
Mattress Stores
Mattress Stores
“Daniel was an amazing help! I was in and out in under an hour and helped me get the best deal possible. Fast friendly and Efficient. All my questions were answered and I got the best deal possible. If I could give more than 5 stars I would!”