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“I’ve stopped by a couple of times to get my watch adjusted and general questions about issues I was having with a watch I bought directly from Seiko. Laura and Brittany were helping me out and answered all of my questions even about future purchases and general guidance. Everyone was lovely to work with and definitely going to continue to come back”
“Presley & Co handled sending my watch back to the manufacturer for repair. Although the manufacturer made several mistakes, Presley & Co went above and beyond to resolve the issues, even though they were not at fault. They have the attention to detail and commitment to customer satisfaction that you want in a jeweler. I am very impressed.”
“After being told my Eco drive watch was too old to repair due to the watch being solar driven precision watch and jewelry made the repair going above and beyond by replacing the gasket all for a very reasonable price. Glad to get the watch working again for its sentimental value. Highly recommend.”
“We had the sweetest gentleman help us. I forgot his name but he is the only male I saw. He is super helpful and you are able to hold a conversation with him. He made buying another ring nice, smooth and pretty painless lol”
“They did such an amazing job on a chain I wanted shorted into a bracelet. It looks so good! Their prices are great as well. I had to resist myself from buying everything I saw. If you’re thinking about getting any repairs done here, just do it!”
“I gotta hand it to Mike. Stands behind his warranty for repairs.(2yrs vs 6mo)
I brought in a very difficult to work on seiko chronograph. I wasn’t satisfied with the way it was returned. So I took it back & he guarantees me it’ll be as good as new. All of which is no charge to me. Pretty impressive.
I’m very thankful for customer service at that level.”
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“totally pleased with my experience here…
very good price, excellent service and great communications…
Patrick Cooney
Los Angeles CA”