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July 2025 by Kim Cruz
I'm very satisfied with the services my sister-in-law and I received. While the results were amazing, I am most pleased with the care Miss Aya showed her as it eased her nerves. While she was nervous about her first haircut, she left with a big smile on her face. Mr. Takuro provided me with an excellent haircut and got my hair to the perfect shade of platinum without making my hair feel super damaged. I came in with a botched haircut from a different salon, and he did a great job transforming it into something I could be happy with. I will be sure to make this my new regular salon.
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February 2025 by Hui Shi
I made an appointment with Nana last year on 12/28/2024 to schedule a digital perm with Nana. My appointment is today (2/28/2025) 11am. And it was cancelled last minute due to water damage.
Before the appointment, I got a tons of confirmation emails and reminders asked me to confirm I want to keep my appointment.
And they said they can only reschedule to after mid of April because it may take a month to fix the water damage, and the hair stylist will be on vacation.
I take today off just for this appointment. I feel really bad because I am so looking forward to this. The worst thing is it was cancelled just 40 minutes before the appointment. If water damage is that bad, you should at least let me know earlier so I can do something else. Now it just wasted my whole morning and ruins my day. There are $135 penalty to me if I cancel my appointment last minute, but they don't have penalty at all if they do so.
I had been D&H several times but I won't choose it anymore.
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December 2024 by Lily Zhou
Efficient-I was in town for a wedding and their did a great job on styling my hair for the event!
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September 2024 by Chunxu Tang
I’ve been getting my hair cut here for several years, but the quality has been dropping significantly, and I’m beyond disappointed now.
Last time, I waited 20 minutes past my appointment time. This time, despite showing the stylist a photo of my previous haircut from the same salon and stylist, they completely ignored it and gave me a totally different (and weird) style. This is the worst haircut I’ve ever had! I drove 40 minutes, paid $75, and left feeling terrible.
I understand that the living cost in the Bay area is increasing, so they increased the prices for haircuts, but they failed to even keep the quality.
0 stars for the current service, but 2 stars for the good experiences I had in the past. I feel sad now, not just for my terrible hairstyle, but also for a place I once liked becoming so unreliable.
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September 2024 by Scarlett Chang
I showed the picture to the stylist and explained the style I was hoping for, but the result was very different. I even showed the picture again after the cut, and it still wasn't close to what I wanted! The stylist did ask how I usually style my hair at home, and I told him I just use blow dry. However, he didn't take into account my natural waves based on his years of experience and expertise which means without using a straightener at home, my hair ends up frizzy and uncontrollable.
Updates: Although the hairstyle didn't turn out as I had hoped, the salon showed GREAT sincerity by caring about customer feedback and reaching out to offer a solution!
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July 2024 by Vivian Chen
I used to come here before the pandemic but with a different hair stylist. The results used to be great so I decided to give it a try with a different hai stylist. However, it was a complete disaster. I went in for hair coloring and highlights and the end results were completely different from the reference that I sent to the stylist a couple days before the appointment. I was there from 3 to almost 8pm. It was a complete waste of my time and money. Would not recommend.
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March 2024 by wang erin
First time there, but the BEST hair cut experience ever. Hair stylist TAKURO is so good with his techniques. I liked my hair cut very much! Definitely visit again! Strongly recommend!
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March 2024 by Fumika T.
A Facebook ad popped up for a hair salon with scalp spa. I definitely thought it was one of those scientific scalp spas where they take a microscope to your scalp...it isn't I did really need a haircut anyway and through the promo the scalp spa + haircut was the same price, so I made an appointment with Nana I had cut my hair about a month ago before a trip to Japan, and really regret not getting it cut in Japan from the pictures and how the hair was growing out, so I booked my first appointment ever at a Japanese salon in the Bay Area (for background I never really cut my hair more than a few times every 2-3 years, and when I did cut it more pre Covid it was random because I had a traveling job in other countries/states) I honestly think this may have been the highest quality hair cut I've ever gotten in my life. From the beginning there was 6 layers of towels and wraps to make sure no hair got inside my shirt. The head spa included a pre-treatment, a treatment during the washing, and a post-treatment, and a head/neck massage. I always thought that my dandruff was the result of dryness, but I learned that it's actually the opposite. My scalp is well moisturized, if anything oily (which I did also find annoying), and that's why I have dandruff, because the moisturizing shampoos are blocking exfoliation. The more you know! I was unhappy with how my previous cut was really a bowl cut (A line bob), so she helped add texture, layers, and face framing. Gave me tips on how to style and dry and wash my hair, and how to grow out my bangs and style it too. Also she was super pregnant (and still did an amazing job which is crazy) and probably will not be available for a minute! I'll definitely be back to have her dye my hair.
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January 2024 by Ellen S.
Saw the ad in my Facebook feed and wanted to check out what a head spa experience is. Booked my 1 hour treatment with Nana first, the location is a little tricky to find, though there is ample parking by the park. It is on the second floor so there will be stairs. The sign says 2f, but once you enter it's 2g. All easy to figure out. The room is minimal, white and clean. You are greeted upon arrival. They ask if you'd like to use the restroom as the treatment is one hour. now, onto the treatment ... it starts with a warm dry towel wrapped around your neck (to prevent the water from touching you). It's a nice touch that the towel is warm (like fresh out of the dryer). Then you walk over to the shampoo bowl and are ready to be pampered. You are asked to pick a scent - citrus, rose or vanilla. I choose citrus as those other two scents can sometimes be overwhelming. Nana starts by wetting your hair, asking if the water temperature is ok. Then she works her magic with gentle deft fingers to shampoo and condition your head. She takes her time massaging the temples, top of scalp and then the sides. When the conditioner is on, she'll wrap the neck (the part resting on the water basin) in a thick hot towel and then also apply one on the forehead/hairline area. It's like you are being cocooned :) She'll rinse out the conditioner and then you are off for a quick blow dry and style, however before then as you dry a little under a machine, she'll massage your shoulders. That was extremely relaxing :) I came in with my natural curly hair and left with a flat ironed straight hair. It was a relaxing hour and glad I came! Nana is very friendly and kind.
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January 2024 by Annie L.
rio is super meticulous and listens to your needs. the salon is super pretty and will be my go-to from now on :)
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January 2024 by Alexa Zhang
Great service. No wait time. Quiet and pleasant environment. My colouring was done perfectly.
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January 2024 by Wen Fan
In rush hour, if you are 15 minutes late, they will cancel the appointment and change half of the service fee. Can’t believe it. And never make the appointment in rush hour.
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December 2023 by Keilyn N.
Glad I found this studio on Instagram by chance. I visited it first and was so impressed that I brought my friend back for her bday; both of us loved our haircut + head-spa service by Yuka. It's a small studio, parking on the street could be tricky depending on how busy, I would suggest be there 10 mins earlier than your appointment as I got a bit lost my first time here. Highly recommended for people who prefer a quiet, calming setting and is adversed to busy salon. Your hairstylist stays with you throughout the whole appointment, and very punctual on the time of the appointment. Both times they finished right on the promised time. Love it and would definitely come back.
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December 2023 by Danica R.
This new salon popped up so many times and I saw that one of their services was hair growth as well as scalp treatment. I've been annoyed with my dry scalp and I needed a treatment that can help alleviate that. First off, the location is a little hidden, so make sure you keep your eye out for a sign that will direct you to the entrance. But once you step inside, it was a small salon that had such cute aesthetics inside, and they have wifi, which was perfect! The two ladies working were so nice and friendly! I booked a session with Nana, who was so sweet and knowledgeable about hair care and scalp care. I did a 90min hair spa treatment and throughout the treatment, she gave such a gentle touch with the scalp massages during the washing process, and was very attentive to detail. At the end, she was able to recommend me some hair care treatments as well as products to take home to utilize during my hair washing days. Definitely check this place out! It is by appointment, so be sure to do so!
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December 2023 by Echo Li
I have cut my hair with this salon many years ago they used to have a bigger store. I took my mom to a perm. And not only they didn't perm the hair to big wavy style they burned my mom hair completely. They gave me a discount becoz they admitted it didn't work out. So we left. But then when we get home my mom washed her hair a lot of hair started to fall off it's completely burned it's scary. Do not recommend. Even with hair colored perm shouldn't be damaging hair like this
