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January 2024 by Michael S. Chiang
This location is smaller than the Campbell location, but has the same great customer service and friendly, very helpful staff found at every P.F.E. I've been to. Additionally, we've been taking our dogs to use the self serve dog bath stations here for years. The staff here have always been very helpful whenever we needed assistance with the baths, towels, and when we needed to find certain treats or other dog products.Pet Food Express routinely has the best quality food products for our picky, very well cared for German Shepherd (and previously our collie as well). We always come here for the Rawbble.
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November 2023 by Melvin Ezaki
This location is well stocked, and clean. The employees are polite. Obviously, well managed.
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September 2023 by debbi dunkley
This particular store excels in knowledge of pet needs for healthy foods. Always helpful and friendly. I need novel protein, not kibble, not factory farm and raw but no room in freezer....they usually help me figure it out!
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July 2023 by Benjamin Cantwell
Good store with a pretty wide selection of pet foods. If you buy 3 treats you get 1 free. Check the dates on the live crickets to make sure you get fresh living crickets. Staff here are friendly.
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April 2023 by Bernadette Reed
Fabulous place! I enjoyed my time here immensely. I bought a wonderful scratching post for my cat. Everything here is made in the USA and Canada! So very happy and relieved about that. I was greeted warmly by the staff and they were very helpful in all that I needed for my cat. Very huge store with everything you can possibly want for cats dogs along with other pets. The prices are very reasonable and are in line with the current market on pet supplies and food. It was pleasant walking around because the shelves are well-stocked and there’s such a wonderful variety of pet items here. The vibe of this store truly stands out! A wonderful pet store bar none.
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March 2023 by Ahren Kapadia
Can't ask a simple question as to where I can find an item without being bombarded with personal questions, and being advertised to. I was able to find the item I wanted, and otherwise the service was good.
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February 2023 by Clay Franklin
Wonderful store for all your pet needs. Excellent selection of pet food, best in the area. Super friendly staff. Plenty of parking. Very clean and fresh feeling inside. Highly recommended. Lorie R helped me and was very knowledgeable, kind, friendly and helpful. Highly recommended.
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January 2023 by Clay F.
Great local pet food store with pet bathing facilities. Lorie R. Helped me find the right food for my aging Min Pin. She was knowledgeable and helpful and answered all my questions.They have a wide variety of pet foods and pet toys, accessories and beds. There is plenty of parking. The store is clean and fun to explore all the goodies.There is also a freezer with fresh pet food.Ask for Lori and I'm sure you'll get awesome service.
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January 2023 by Lex G.
Saratoga District and store management are rude. Staff are unfriendly and not helpful. Avoid this place.Interesting since all the other locations are fine. Good product variety and fair prices.
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October 2022 by gabriel carney
Friendly and helpful staff, clean and organized items. I take my newfoundland there to be washed and the tubs are big enough for her. I do wish the soap settings supplied more soap when washing but, she gets clean every time!
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September 2022 by Jeanine Kosinski
The staff here are always friendly and know their merchandise. The employees always seem to have knowledge about other things, too, like breed information as well as knowing general info on training and best practices of pet ownership. I have a service puppy in training, and they are always really helpful when I want to have her work on greeting appropriately.The parking lot is large and there are other stores, as well. The place is clean and the merch is always well stocked. Although they don't have as many options as say PetSmart or Petco, I always have a better experience here.A plus! Woof :)
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September 2022 by Devang S.
My dog's food is special order as most stores don't carry it, I called in and spoke with Sammy and Eve to get it ordered and they just were super helpful in telling me how much, how quickly it may arrive and just had such a demeanor. I called on Monday and by Wednesday I already got the call that the food had arrived early! I stopped by the store today to pick it and the ladies were just so nice! I picked up the food and some toys. They both greeted me immediately, asked what I came in for and sprang into action. This store is leaps above the Stevens Creek location and the Mountain View one. Go see Sammy and Eve and they'll put a smile on your face.
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September 2022 by Nicole V.
Great customer service! MIKE helped me with my questions and everything I needed. He had a great attitude and you can tell he cares about his work! The place is really big and inviting!
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July 2022 by kerry h.
Staffs are helpful, they carry great selections with decent prices. I start shopping there for my puppy and she loves the food I got her.
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June 2022 by Guangzhi Cao
Awesome place. Good service and nice people.