Safeway, located at 12876 Saratoga Sunnyvale Rd, Saratoga, CA, offers a convenient grocery shopping experience with a wide selection of groceries, fresh produce, bakery items, and deli services. Customers appreciate the quality of the produce and the variety of daily necessities available. The bakery features customizable cakes and cupcakes, while the deli provides made-to-order party trays. Notably, staff members, especially Aisha, have received high praise for their exceptional service, going above and beyond to accommodate customers, including creating gluten-free sandwiches and preparing large orders for parties. Although some reviews mention that the store feels older and a bit cramped compared to other locations, the friendly staff and convenient services like Grocery Delivery and DriveUp & Go™ make it a solid choice for shoppers. Overall, Safeway maintains a good reputation for its customer service and product quality, making it a reliable option for the community.
The customer service was amazing I thought I got scammed with a gift card I bought but the manager helped me out and gave me a new one definitely made my day easier
July 2024
I wrote before that this store is Not as friendly as other Safeway stores. However, I noticed the service got better. Let's hope it remains this wsy.
July 2024
Still waiting for my pickup order after 30 minutes.
