2bella Boutique is a charming store located in Sausalito, offering a relaxed and welcoming atmosphere. Customers have praised the store's beautiful clothing designs, with one reviewer describing the overall aesthetic as "super relaxed." The prices are reported to be relatively normal for the San Francisco Bay Area. The standout feature of 2bella Boutique is the exceptional customer service. Reviewers have highlighted the kindness and helpfulness of the staff, particularly a young lady named Val, who was praised for her ability to assist a customer in finding the perfect outfit. One reviewer even described the customer service as "OUTSTANDING, UNFORGETTABLE." However, a few customers have reported some difficulties with the return process, expressing frustration with the staff's apparent lack of knowledge on how to handle returns. Despite these isolated incidents, the majority of reviews praise the store's overall experience, with one customer stating that she has been visiting the boutique for years and continues to love the place.