Quest is a highly recommended small business located in Sausalito. Customers praise the store's owner for being respectful, kind, and very helpful. Many have been shopping there for over 8 years without any issues. The owner is described as funny and makes the shopping experience great. Customers have had positive experiences purchasing clothing from Quest. One reviewer was very happy with the clothing they bought and appreciated the owner's assistance in finding the perfect fit. Another customer had a great experience buying a shirt, with the owner being helpful and even mailing them the desired item within two days. The store also stands out for its excellent customer service. One customer had to exchange a coat they had purchased as a gift several months prior. The owner was accommodating, taking back the jacket and quickly helping the customer find the right size, even though it was a different style. While there was a slight upcharge, the customer was satisfied with the new, well-fitting and elegant jacket they received. Overall, Quest is a highly praised small business known for its helpful and friendly owner, quality products, and exceptional customer service.
How terrible it is to see so many negative reviews. I was very happy with the clothing I purchased, and the owner helped me find a perfect fit.
August 2022
I had a great experience buying a shirt. The owner was very helpful and even mailed me one of the shirts i wanted which i received in two days. The owner was funny amd made this experience great. I will be doing more business with him. His shirts are very similar to the Robert Grahm shirts I wear.
October 2019
I’ve shopped at this small boutique store for approximately 20 years. Both the quality of merchandise and service have been excellent. Highly recommended.
