CVS in Scotts Valley is known for its friendly and helpful staff, providing excellent customer service that stands out in today's retail environment. Customers appreciate the positive attitudes of employees like Maiia, Tatiana, and Crystal, who go the extra mile to assist shoppers with their needs. The store manager is also highlighted for her exceptional support, especially when dealing with complicated coupon transactions. Reviews reflect a strong sense of community appreciation for the staff, who remain calm and professional even in challenging situations. Many customers express gratitude for the pharmacy team, noting their knowledge and willingness to help. This CVS location is described as a welcoming place where customers leave with smiles, feeling valued and cared for. The overall atmosphere is one of warmth and dedication, making CVS in Scotts Valley a preferred choice for many shoppers looking for reliable service and support.
They work hard to meet their deadlines, always welcoming attitude, and I just appreciate them for serving our community.
January 2026
I have to give a shout about the young lady at the pharmacy register. I haven’t seen anybody multitask so effectively and efficiently for so long! And she does it with a smile. A true gem in this era - 5-Stars!
November 2025
I enjoy shopping at CVS and love the member rewards!!
