CVS in Scotts Valley is known for its friendly and helpful staff, providing excellent customer service that stands out in today's retail environment. Customers appreciate the positive attitudes of employees like Maiia, Tatiana, and Crystal, who go the extra mile to assist shoppers with their needs. The store manager is also highlighted for her exceptional support, especially when dealing with complicated coupon transactions. Reviews reflect a strong sense of community appreciation for the staff, who remain calm and professional even in challenging situations. Many customers express gratitude for the pharmacy team, noting their knowledge and willingness to help. This CVS location is described as a welcoming place where customers leave with smiles, feeling valued and cared for. The overall atmosphere is one of warmth and dedication, making CVS in Scotts Valley a preferred choice for many shoppers looking for reliable service and support.
The staff here have been so patient and helpful these past few weeks with helping me to navigate the problems I've had with COBRA. They really deserve a lot of credit!
May 2026
Store had good inventory unlike some other CVSs that I’ve used.
May 2026
They work hard to meet their deadlines, always welcoming attitude, and I just appreciate them for serving our community.
