“The staff here is amazing. They are beautiful, kind women who value customer service above all things. I had a photo order issue and they resolved it for me no questions asked and made me feel respected and valued by doing so. We need more people like them running stores. Every customer they came into contact with they made small talk with and ask if they needed help. You could see the impact of their service on the customers' faces. They felt taken care of, something that's become more and more rare as time goes on. Thank you SV CVS for all you do and those you help!”
“I love coming to this 7-11. I live on the East side of Santa Cruz, and I drive the 20 minutes to this specific location, not just because they are one of the stores that carries the type of cigarettes I buy, but, also because I am always treated like a friend when I go in there. The bad reviews I've read of this 7-11 are confusing to me... In general, people treat you in the same way you treat them. So, for the people that seem to think there are "rude" employees here, it may be good for you to think about how you're coming off to other people, first.”
Open 24 hours
1 Hacienda Dr, Scotts Valley
Convenience Stores
“Very clean/smelling bathroom. The women at the front was very helpful and very nice. Cleanest gas station I’ve ever been in. Great selection so many great choices! I will definitely be coming back :)”
“My favorite place in SV to get gas. Using their app saves $0.10/gallon and frequently $0.20/gallon. Good selection of snacks. Lots of soda flavors in the fountain, including diet Coke and even Pepsi (yuck). The staff are super friendly. The only negative thing is I have not won the lottery yet... Probably not their fault.”
“Janeva is the best. Normally I use CVS in Scotts Valley out of habit. They couldn’t get my prescription for some reason yet didn’t notify me about it. I went in and they suggested trying Walgreens. Walgreens faxed CVS for the transfer which CVS didn’t respond to. Then Janeva talked to them on phone and got it transferred. CVS said I could only do a 3 month supply but I’m going out of the country for 4 months. The prescription was for 6 months supply. Janeva not only was able to do the 6 month supply but for cheaper than CVS! Normally it’s $120 for 3 months but she figured out how to do it for $80. Not only is she amazing at her job but she’s nice and funny too.”
“Nothing but good things to say about this place. I had a canvas print order that got mixed up, Vicki was very kind and professional in handling the whole thing. 10/10 for customer service I will be coming back for more prints!”
“I have to give a shout about the young lady at the pharmacy register. I haven’t seen anybody multitask so effectively and efficiently for so long! And she does it with a smile. A true gem in this era - 5-Stars!”