“Brian, Mike and Hunter were outstanding. I had an old iPhone 7 that was locked and I couldn’t get unlocked. They spend a couple hours with it logged into iTunes. Despite difficulties they kept and it and got the phone restored so I could add it to my plan for me teen without having to buy a new phone! They went above and beyond and were super knowledgeable. Definitely recommend.”
“I’ve visited this T-Mobile office four times now, and every experience has exceeded my expectations. The staff is not only helpful but also incredibly knowledgeable about both T-Mobile's phone services and Apple iPhone setup—almost as good as the Genius Bar! The office is always well-staffed and never feels overcrowded, so you're in and out quickly without feeling rushed.
Having been with other major carriers, I’ve experienced nothing but poor service and support. T-Mobile, however, stands in a league of its own. Whether it’s understanding technical details or providing solutions on the spot, the level of service here is top-notch. It’s refreshing to know that good customer support isn’t a rarity in big corporate America. If you’re looking for reliability and quality service, this T-Mobile office is the place to be”
“Had a great experience here. Wesley the VZ tech was extremely personable and helpful. Turned a difficult day into a triumph quickly, easily and efficiently. I highly recommend this store and its excellent staff”