Goodwill Central Coast is a well-organized and clean store with friendly, welcoming, and helpful staff. The employees work as a respectful team with great attitudes. Shoppers can find good clothing selections here, including cute and beautiful items that fit well, often at low prices. The store is described as not too crowded. However, some aspects receive mixed feedback. The fitting rooms were under construction and the parking lot is noted as being a little rough. The store's merchandise has drawn criticism for a lack of diversity beyond clothing, with very small selections of books, DVDs, and other media. Some electronics are considered overpriced. A number of customers express a longing for the older character of Goodwill, feeling it now focuses less on unique historical treasures and community help and more on profit, with jewelry sold differently and more new merchandise. Overall, it is considered a good destination for clothing, but may disappoint those shopping for other items.